Content governance


Content in Practice: Alanna Schulz from the City of Surrey


Alanna Schulz from the City of Surrey talks about challenges to creating and managing digital content for a modern multicultural city.

Content in Practice: Padma Gillen on the digital transformation at Gov.uk and his new book, Lead With Content


Padma Gillen is the former head of content design at Gov.uk and the author of Lead with Content, which provides a framework for ensuring that digital transformations are successful by prioritizing content.

Designing content process and workflow for large rewriting projects


Content processes are how people do the work of content. Workflow helps people do the work.

Content in Practice: Peter Kelly from Maple Leaf Sports and Entertainment on creating digital content for the Raptors, the Maple Leafs, and more


Peter Kelly is the director of digital experience for Maple Leaf Sports & Entertainment and responsible for content being produced to support the NBA champion Toronto Raptors, the Toronto Maple Leafs (NHL), the Toronto FC (MLS), and the Toronto Argonauts (CFL).

Content in Practice: Geoffrey Daniel from the Allard School of Law at UBC


On the Content in Practice podcast, Geoffrey Daniel (Twitter, LinkedIn) talks about bringing a user focus and content governance to the website of the Allard School of Law at the University of British Columbia.

Content processes, part 3: The token is transformed by the process


The token is what is passed along in a content process, and helps you know when one process ends and another begins.

Content processes, part 2: Naming content processes


When naming content processes, it’s important to choose words that are clear, specific, and informative.

Content in Practice: Hilary Marsh on content strategy for associations


On the Content in Practice podcast, Hilary Marsh talks about the unique content context of associations and non-profits and the content challenges they face.

Content processes, part 1: Bringing business analysis to content


Content processes help streamline content operations by making sure everyone knows what they need to do.

The importance of resilience in content teams


Resilience is important when you work in a content role. Building a culture of resilience in content teams creates stronger employees and working groups.

Content in Practice: Elizabeth Braitenbach from Tourism Saskatchewan


On the Content in Practice podcast, Tourism Saskatchewan’s Elizabeth Braitenbach talks about her organization’s transformation to digital.

In Seattle this March? Learn how processes can streamline your content operations


Blaine Kyllo will be speaking in Seattle on March 7—be sure to register if you’re in town and would like to learn about content processes to help streamline your operations.

Content in Practice: Brandon Young and Chelsea Watt from BC Hydro


On the Content in Practice podcast, Brandon Young and Chelsea Watt from BC Hydro’s Digital Team talk about the governance of content on the utility company’s website.

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