The type of governance model you choose is even more important to your content development processes, your content teams, and the quality of your content.
There are always decisions to be made about content. What content is needed? Who’s the audience? What’s the best format and channel? What’s the purpose? What’s the voice and style? What constitutes success? What’s the approval process?
Content governance determines who makes those decisions.
Outdated content due to poor content management is a common problem on large websites. Keeping track of which content needs to be updated, archived, and removed on an ongoing basis can seem daunting. We’ve put together a list of resources to help you tackle the problem from different angles, a little bit at a time.
Resilience is important when you work in a content role. Building a culture of resilience in content teams creates stronger employees and working groups.
What makes digital content accessible?
This May, Farah Hirani presented with the Vancouver User Experience Group (VanUE). She explains how to write content that lowers barriers for people with disabilities, and how the process can benefit everyone.
Learn more about stakeholder interviews, the detailed conversations you should be having with your stakeholders.
Content Strategy Inc. strategist Emma Bedard discusses her key takeaways from Confab 2021.
Understand what internal stakeholder engagement is and why it’s so important during content projects.
Defining the states in which your content can exist (published, archived, etc.) is important in building your content maintenance plan.
Creating a content maintenance plan for your website is critical part of managing your content over its entire content lifecycle.
At LavaCon UX 2020, I got a chance to explore how content work gets done.
Learn what a good system of content organization looks like, and how you can leverage metadata and taxonomies to improve your website for both users and content teams in a number of powerful ways.
Sophia Hoosein and Jessica MacQueen from the Government of Alberta talk about bringing content strategy to the public sector where bureaucracy and politics are the norm.
In this downloadable guide, you’ll learn about the different types of content audits. You’ll get detailed information on what they are, how to do them step by step, and how to choose which one is right for your needs. You’ll also get an overview of tools that can help you automate parts of the content audit process, helping you focus your limited time and resources on where you’ll get the highest value.