Content governance


Content toolkit: Content RACI templates


A RACI is a matrix used to clarify the roles and responsibilities of each person involved in a project. In content projects, a RACI forms the backbone of your content governance plan. It ensures all team members and stakeholders understand their role, and that of others, in the content creation process. It also helps to identify […]

How to use a RACI chart to define content roles and responsibilities


As a manager of a content team, you may find yourself having a head-on-desk moment at some point, frustrated by content processes that never seem to work.

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