Content in Practice: Alanna Schulz from the City of Surrey
Alanna Schulz from the City of Surrey talks about challenges to creating and managing digital content for a modern multicultural city.
Content in Practice: Padma Gillen on the digital transformation at Gov.uk and his new book, Lead With Content
Padma Gillen is the former head of content design at Gov.uk and the author of Lead with Content, which provides a framework for ensuring that digital transformations are successful by prioritizing content.
Developing website content writing tools for large rewrite projects
When multiple writers try to rewrite content for a large website to a single set of new standards, they’ll need website content writing tools that support them in creating content more quickly and consistently. Here, we break down what should be part of the content writing toolkit they’ll need to do their job well.
Designing content process and workflow for large rewriting projects
Content processes are how people do the work of content. Workflow helps people do the work.
Building the right writing team for large rewriting projects
Having a good writing team in place is critical if you’re rewriting lots of content for a large website or intranet redesign.
Content in Practice: Peter Kelly from Maple Leaf Sports and Entertainment on creating digital content for the Raptors, the Maple Leafs, and more
Peter Kelly is the director of digital experience for Maple Leaf Sports & Entertainment and responsible for content being produced to support the NBA champion Toronto Raptors, the Toronto Maple Leafs (NHL), the Toronto FC (MLS), and the Toronto Argonauts (CFL).
Rewriting content for large websites and intranets
The quality of the on-page content directly impacts the quality of your user’s experience. With information-rich sites, getting to the on-page information is the reason why most users go the site in the first place. For most large site redesigns, this means rewriting the content.
Content in Practice: Geoffrey Daniel from the Allard School of Law at UBC
On the Content in Practice podcast, Geoffrey Daniel (Twitter, LinkedIn) talks about bringing a user focus and content governance to the website of the Allard School of Law at the University of British Columbia.
Adding content to your UX methodologies
As a user-experience or customer-experience professional, you’re in a strong position to advocate for content strategy in your organization. If formal content strategy is not an option, you can adopt a “stealth content strategy” approach by quietly integrating content considerations into your current UX practices. It doesn’t need to take any extra time or budget […]
Content processes, part 3: The token is transformed by the process
The token is what is passed along in a content process, and helps you know when one process ends and another begins.
Content processes, part 2: Naming content processes
When naming content processes, it’s important to choose words that are clear, specific, and informative.
Content in Practice: Hilary Marsh on content strategy for associations
On the Content in Practice podcast, Hilary Marsh talks about the unique content context of associations and non-profits and the content challenges they face.
Content processes, part 1: Bringing business analysis to content
Content processes help streamline content operations by making sure everyone knows what they need to do.
Filter by
